SHIPPING, DELIVERY & RETURNS

At Edge Essence, we want your shopping experience to feel simple and reliable. Currently, we are serving customers in the United States, with additional regions becoming available in the future.

Processing Time

Order Processing

Orders are processed within:

1–2 business days (up to 48 business hours)

after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a shipping confirmation email once your order has been dispatched.

Shipping Options

US Standard Shipping

Shipping Fee: $7 USD

Estimated Shipping Time:

4–10 business days after dispatch

Free Standard Shipping:

Orders over $89 USD

Includes:

✓ Tracked delivery

✓ Reliable standard service

✓ No additional customs charges for US orders

US Express Shipping

Shipping Fee:

Starting from $35 USD

Estimated Shipping Time:

3–5 business days after dispatch

Express shipping is available for customers who need faster delivery.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear after dispatch.

Delivery Notes

Delivery times are estimates and may vary depending on carrier conditions or unexpected delays.

We recommend checking your shipping address carefully before completing your order.

Returns & Exchanges

Due to hygiene considerations, press-on nails are not eligible for return or exchange.

If your order arrives incorrect, damaged, or with an obvious product-quality issue, contact Customer Care. We will review the issue and provide an appropriate solution.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or has a confirmed quality issue, please contact our support team.

Please include:

  • Order number
  • Photos of the issue
  • Description of the problem

Our team will review your request and provide an appropriate solution.

Contact Support

Need help with your order?

Contact our customer care team:

hello@theedgeessence.com